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Store Policy

At Rio Jewelers, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

All sales are final. We don't issue refunds or exchanges. If a situation is presented, we will try to help the customer the best way possible. We appreciate the support from everyone!